Hughes Real Estate
Rent Collection Agent Guide
Interactive Flowchart
START
GREETING
CHECK AVAILABILITY
LEAVE MESSAGE
NO ANSWER
MAIN PITCH
PROMISE TO PAY
PAYMENT PLAN OFFER
REFUSAL
ALREADY PAID
ESCALATE TO STAFF
GET THIRD PARTY NAME
CONFIRM TP NAME
WRAP UP
END CALL
Press enter or space to select a node.You can then use the arrow keys to move the node around. Press delete to remove it and escape to cancel.
Press enter or space to select an edge. You can then press delete to remove it or escape to cancel.
Agent Script & Instructions
Select a Node
Click on any node in the flowchart to view the detailed script, instructions, and data capture requirements.